This privacy notice discloses the privacy practices for Voxtelesys website address voxtelesys.com. This privacy notice applies solely to information collected by this website and notifies you of the following:
- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the primary owner of the information collected on this site. We only collect data you voluntarily provide through email or direct contact. We will never sell or rent this information to third parties. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request for services. Unless you ask us not to, we may contact you via email in the future to tell you about facility updates and newsletters, services, or changes to this privacy policy.
Here’s a breakdown of the information we collect and how we use it:
- Voluntarily Provided Information: We use your email and contact details to respond to your inquiries and fulfill your requests.
- Website Usage Data (Anonymized): We leverage tools like Cookiebot, Google Analytics, and Hotjar to anonymously analyze user behavior and improve the website experience. These tools collect data like screen size, location (country only), and browsing behavior but never identify you personally. Cookiebot helps manage your cookie preferences, while Google Analytics and Hotjar provide insights to optimize the site.
Cookies
We use "cookies" and Google Analytics on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site other than email addresses.
Some of our business partners may use cookies on our site (for example, advertisers, and third party vendors). However, we have no access to or control over these cookies.
Hotjar
We use Hotjar, a user experience analytics tool, to gather feedback and optimize our website. This helps us understand how you interact with our site, such as which pages you visit, what links you click on, and any areas that might be confusing.
Hotjar uses cookies and other technologies to collect anonymized data about your browsing behavior and device, including:
- Screen size and device type
- General location (country only)
- Preferred language
- Basic browsing information
This data is stored in a way that doesn't identify you personally. Neither we nor Hotjar will ever use it to track individual users or link it with other personal information.
Opt Out Here: https://help.hotjar.com/hc/en-us/articles/360002735873-How-to-Stop-Hotjar-From-Collecting-your-Data
Contact Us/Send A Message
We take your privacy seriously. Any contact information (name, email, phone number, message) you provide to ask a question or request service details is used solely to respond to you. Your information stays secure with us and is never sold or rented to third parties. We may occasionally send emails about facility updates, helpful newsletters, and important policy changes, but you're always in control. You can easily opt out of these communications at any time.
Your Privacy Choices
We respect your privacy and offer control over your data:
- Cookiebot: This tool manages your cookie preferences.
- Opt-out of Analytics: You can opt-out of data collection by specific tools
For detailed information on specific tools and their data practices, please refer to their privacy policies:
- Cookiebot: https://www.cookiebot.com/en/privacy-policy/
- Google Analytics: https://support.google.com/analytics/answer/7318509?hl=en
- Hotjar: https://www.hotjar.com/legal/policies/privacy/
Additionally, you may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card and billing information, address, telephone number), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline.
Access to your personal information is restricted, with employees granted only the minimum permissions needed for their specific tasks (principle of least privilege). Additionally, the servers storing your data are kept in a secure environment.
Links
This website contains links to other sites. The links are to third party vendors. We have no control or access over these links. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at [email protected].
Last Updated: 03/13/2024
