Enhance Your Campaigns With GeoRouting
Even in the best managed call centers, quickly and accurately routing calls to the right people can be a tough challenge. With Voxtelesys Georouting, you can eliminate much of the difficulty from everyday call center routing. Manage calls based on location, organize routing flows based on specific campaigns or service groups, and connect each call with the appropriate agent with minimum on-hold delay and lower risk of call drops.
This robust call routing platform is integrated directly with our own call transport infrastructure, allowing our Georouting customers direct access via API to very powerful underlying routing logic. The result: a platform that is not only extremely flexible, but that offers a high capability for integration with custom applications and in-house call solutions.