Dynamic Caller ID. Delivering The Power Of Local Presence.
Provision local numbers anywhere.
Voxtelesys DID services gives customers that local inbound presence anywhere in the US and Canada. Add Dynamic Caller ID data service and make every outgoing call a local call as well. Voxtelesys provides a personal Web-App that will match your presubscribed local DIDs with the area you are calling. Voxtelesys’s Dynamic CLID data service works directly with your dialer or PBX to match and set Caller ID before sending a call to your SIP provider.
Higher Answer Rates With Local Presence.
An effective call center today needs both a wide reach and a local presence. But how often does an unrecognized area code or distance phone number result in a lost sales opportunity?
Very often, in fact. Studies have regularly shown that calls originating from a local number and area code have a much higher chance of being answered, being taken seriously and ultimately resulting in a higher quality customer experience.
Services Designed For Every Contact Center
For many customers today, lasting impressions are created on the phone. Long on-hold times, dropped calls, and bad service quality all have the power to quickly turn a simple phone interaction into a frustrating, exasperating customer experience.Contact Center Services
At Voxtelesys, we deliver the comprehensive SIP services that not only keep contact and BPO centers connected, but that help support customer relationships and create high quality customer service experiences.