Creating quality customer service experiences.
For many customers today, lasting impressions are created on the phone. Long on-hold times, dropped calls, and bad service quality all have the power to quickly turn a simple phone interaction into a frustrating, exasperating customer experience.
At Voxtelesys, we deliver the comprehensive SIP services that not only keep contact and BPO centers connected, but that help support customer relationships and create high quality customer service experiences.
Custom Development By Contact Center Experts
Voxtelesys engineers bring three decades of custom call center application development experience ensuring that your center receives the service that it needs. Unlike many SIP providers, we pride ourselves in our robust development community and ability to create custom software solutions for our clients. From call management and routing, to custom reporting and compliance platforms, we can shape and fit your SIP service according to your call center’s exact specifications.
- Geo Routing – Dynamic geographical traffic routing
- Compliance Engine: TCPA | DNC
- Detailed Reporting Services
- Dynamic Caller ID
- Dialer Integration
- Short Duration Premium Routes
Learn more about how Voxtelesys can deliver the call center solutions you need to ensure reliable, consistent and superior customer service. Contact your account representative today for more information!
Services Designed For Every Contact Center
Contact Center Services
Let’s face it, if your Contact Center isn’t leveraging and delivering what Voxtelesys has to offer, you’re falling behind your competitors.